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Copilot Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 6, 2025

No incidents reported today.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 4, 20:25 UTC
Update - The deployment has completed and we expect customers who have been impacted to see recovery. We are continuing to monitor.
Sep 4, 20:05 UTC
Update - We are in the process of deploying the PR to revert the change that was causing timeouts to this endpoint. We will update again once that deployment is complete.
Sep 4, 19:28 UTC
Update - We have identified a deployed change that correlates with the increase in 5XX errors to the GitRefs REST API. This is particularly affecting requests for repos with very large numbers of commits. We are working on rolling back this change which we expect will resolve the issue.
Sep 4, 18:57 UTC
Update - API Requests is experiencing degraded performance. We are continuing to investigate.
Sep 4, 18:52 UTC
Update - Customers are experiencing 504 responses for some API requests for regarding repo refs/tags. We are investigating.
Sep 4, 18:18 UTC
Investigating - We are currently investigating this issue.
Sep 4, 18:16 UTC
Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Sep 2, 15:44 UTC
Investigating - We are currently investigating this issue.
Sep 2, 15:17 UTC
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Resolved - On August 27, 2025 between 20:35 and 21:17 UTC, Copilot, Web and REST API traffic experienced degraded performance. Copilot saw an average of 36% of requests fail with a peak failure rate of 77%. Approximately 2% of all non-Copilot Web and REST API traffic requests failed.

This incident occurred after a stale schema cache was used following a database migration. This led to a large number of failed queries. At 21:15 UTC, we applied a fix and by 21:17 UTC, all services had fully recovered.

We have implemented a block for this failure mode as an immediate solution and are actively working to add safeguards to prevent similar issues from occurring in the future.

Aug 27, 21:27 UTC
Update - API Requests and Issues are operating normally.
Aug 27, 21:27 UTC
Update - We've discovered the cause of the service disruption and applied a mitigation.
Aug 27, 21:25 UTC
Update - We are continuing to investigate this issue.
Aug 27, 21:13 UTC
Update - API Requests is experiencing degraded performance. We are continuing to investigate.
Aug 27, 20:58 UTC
Update - The team is aware of the root cause of this issue and is working to mitigate the issue quickly.
Aug 27, 20:55 UTC
Update - Issues is experiencing degraded performance. We are continuing to investigate.
Aug 27, 20:50 UTC
Update - API Requests is experiencing degraded availability. We are continuing to investigate.
Aug 27, 20:48 UTC
Investigating - We are currently investigating this issue.
Aug 27, 20:41 UTC
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.